Shipping policy
Shipping Policy
Last Updated: March 2026
Thank you for shopping with SoftiVault.
This Shipping Policy explains how orders are delivered on SoftiVault.com.
Digital Product Delivery
All products sold on SoftiVault are digital software products and are delivered electronically. No physical items are shipped to your address.
After a successful purchase, your product will be delivered through one of the following methods:
-
Download link sent to your email
-
Software license key delivered via email
-
Access through your customer account on our website
Delivery Time
Most orders are delivered instantly or within a few minutes after successful payment.
However, in some cases delivery may take up to 24 hours due to:
-
Payment verification
-
System processing delays
-
Technical issues
If you do not receive your product within 24 hours, please contact our support team.
Order Confirmation
Once your payment is completed, you will receive an order confirmation email containing your purchase details.
Please ensure that the email address entered during checkout is correct, as your digital product will be delivered to that email.
Delivery Issues
If you experience any issues receiving your product, please check:
-
Your spam or junk folder
-
Your account dashboard on our website
If the product is still not received, contact our support team and we will assist you promptly.
Incorrect Email Address
SoftiVault is not responsible for delivery issues caused by incorrect email addresses provided by the customer. Please verify your email carefully before completing your order.
Contact Support
If you have any questions regarding your order or delivery, please contact us:
SoftiVault Support Team
📧 support@softivault.com
Our team will respond within 24–48 hours.